Contact
Talk to the right Naksys Travel team
Every request is tracked against your account or partner record, so nothing gets lost in an inbox. Pick the channel that matches what you need.
Open the booking to see its confirmation, policy and refund position, or request a cancellation directly from the booking page.
Go to my bookingsOperators and suppliers raise tickets for bookings, payouts, inventory or onboarding from the partner support desk, with full message history.
Open support deskWant to list your buses, stays or experiences on Naksys Travel? Apply through the partner portal and our onboarding team will review your application.
Become a partnerWhat happens after you get in touch
Traveller requests are linked to the booking reference so support can see the same policy, payment and refund record you do. Partner tickets stay on one thread with status updates, and both sides receive the email and SMS notifications enabled on the account.
Please never share full card numbers, passwords or one-time codes in a message. Naksys Travel will never ask for them.